Contact Us

We read everything that arrives here. EscapeHTML is a small project, so a message that says which tool you were using and what you expected gets a useful answer fastest.

Since EscapeHTML is an HTML entity encoder and decoder, most of what arrives concerns decoding a scraped string full of entities — and the occasional result that seems off. Either is welcome here.

Where to write

Write to support@escapehtml.com. Replies usually go out within a business day or two.

What to include

• The page address or the name of the tool.
• Your inputs, which for this tool means the text or entity string you paste; exactness is not needed.
• What you expected to see, and what you actually saw.
• Your browser and device, if the problem was visual.

Anything concerning decoding a scraped string full of entities is easier to answer when you include the page address, so we can look at the same tool you did.

When a number looks off

For a developer tool, accuracy is the whole point. Because the EscapeHTML tool works the way described on its own page — it escapes the five characters that change meaning in HTML — ampersand, angle brackets and both quote styles — and because decoding is single-pass, an escaped sequence like A resolves back to the literal text A rather than to A, which is exactly the behavior that keeps a second decode from turning sanitized input back into live markup — a wrong answer almost always traces back to one assumption, an input that does not fit the model, or a rounding edge case. If you think you have found one, tell us the value you expected and which tool you used, and we will check it against the method.

Privacy

Nothing you send from this page is repurposed: it exists to be answered and is not needed again afterwards. No list, no resale, no third party — the privacy policy has the detail.